Billing, Late, and Disconnect Notices

Billing, Late, and Disconnect Notices

 -   Billing Schedule: Bills are sent out during the first week of each month.
 -   Payment Deadline: Payments are due by the 20th of each month at 5:00 p.m. If the 20th is a weekend or holiday, the deadline moves to the next business day.
 -   Penalties: A 5% late fee applies if payment is not made by the 20th at 5:00 p.m.

 ***   Payments made by 5:00 p.m. on the last business day of the month will avoid additional penalties.
 ***   After 5:00 p.m. on the last business day, a $45 fee will be added to unpaid accounts.

 -   Late Notices: A Late Notice will be sent after the 20th for unpaid accounts.
 -   Disconnects: A Disconnect Notice will be issued for unpaid bills.
 -   To avoid disconnection, you may request a hearing with the City Administrator within 10 days of receiving the notice.
 -   If payment or an agreement isn’t reached by the deadline , service will be disconnected.